A short video or a clear picture helps you express your ideas faster than a thousand written words. Don't waste time explaining—show people exactly what is on your screen.

This skill helps you:

  • Report technical bugs to experts with 100% accuracy.

  • Share your design achievements with the Community.

  • Submit assignments visually.

[🎬 Video: 30 seconds to capture your screen into visual evidence]

Record a video

Best for: Multi-step processes, dynamic actions (e.g., clicking a submit button but the loading spinner won't stop).

Use the Google Vids extension so experts can see your exact mouse clicks in real time.

  1. Install: Click to add the Google Vids Screen Record extension. Once added, "Pin" the icon to your browser's toolbar.

  2. Start recording: Click the Google Vids icon. Turn on the Microphone, select Screen, and enable Noise Cancellation. Then click Next.

  3. Reproduce and speak: Perform the actions on your screen while briefly explaining the issue over the microphone.

  4. Stop and get link: Click Stop recording when finished. Select Share → Copy link to attach it to your support request.

Take a screenshot

Best for: Static information, fixed images (e.g., a misaligned button, a red error message).

Use the Lightshot extension to highlight and pinpoint the exact area you need help with.

  1. Install: Click to add the Lightshot Screenshot Tool extension. Pin the feather icon to your browser's toolbar.

  2. Capture and highlight: Click the Lightshot icon, then click and drag your mouse to select the target area. Use the toolbar that appears to draw arrows or red boxes around the error.

  3. Save image: Click the Save icon (or press Ctrl + S) to download the image to your computer.

🎯 Next step: Once you have the photos or videos describing the error, you are ready to send them to the technical team. See Submit and track support requests.